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My call center runs 24x7 and demands High Availability and high uptime? Can CSB work in such an environment?
Written by Administrator
Tuesday, 14 April 2009 16:14
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Tratum CSB supports cluster environments for both web server and database. The web server can be deployed in Windows NLB and the database supports database mirroring. The script publishing automatically publishes to all web server nodes. You can visually monitor publishing status on all nodes from any one node. As such, CSB supports High Availability and load balancing  and can support thousands of simultaneous agents from a single installation.