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| Graphical Reports |
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Graphical Reports Graphical reports are easy to interpret reports. With Tratum Reporting Manager, the following graphical reports can be generated
A graphical report can be created using 3 different ways with Tratum Reporting Manager,
Histograms (Column Chart)
The above shown graphical report (histograms) shows the actual resolution, trouble ticket and incomplete calls for 2 different queues of a contact center scenario.
Pie-chart
The above shown graphical report (pie-chart) shows the trouble tickets generated in a contact center scenario.
Line-chart The above shown graphical report (line-chart) shows the agents performance across months.
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